Cancellation / Refund Policy Effective Date: September 5, 2026 This Cancellation / Refund Policy explains how subscription cancellations and refund requests are handled for 360AIFS services provided by 360 Solutions, Inc. 1. Subscription Cancellation You may cancel your 360AIFS subscription at any time through the customer billing portal or other cancellation method made available by 360 Solutions, Inc. Cancellation will stop future recurring charges after the current paid billing period ends, unless otherwise stated at the time of cancellation. You will generally retain access to the applicable subscription features through the end of the current paid billing period. 2. Monthly Subscriptions Monthly subscription charges are billed in advance. If you cancel a monthly subscription, the cancellation will normally take effect at the end of the current monthly billing period. Unused time remaining in the current billing period is generally not prorated or refunded. 3. Refunds Except where required by law, subscription payments are generally non-refundable after they have been processed. Refund requests may be reviewed on a case-by-case basis for circumstances such as duplicate billing, incorrect charges, or other verified billing errors. Approval of any refund is at the discretion of 360 Solutions, Inc., subject to applicable law. 4. Plan Changes If you upgrade or downgrade your subscription, billing changes may be handled according to the payment provider's billing rules and the terms displayed at the time the plan change is made. Any prorated charges or credits, if applicable, will be determined by the billing system. 5. Failed Payments If a subscription payment fails, access to paid features may be limited, suspended, or terminated until payment is successfully completed. Additional payment attempts may be made according to the payment provider's billing procedures. 6. Subscription Access After Cancellation When a subscription ends, access to subscription-based features may be disabled. You are responsible for saving or exporting any reports, files, or other information you wish to retain before your subscription access ends. 7. Charge Disputes If you believe a charge is incorrect, please contact us before initiating a payment dispute so we have an opportunity to review and resolve the issue. 8. Changes to This Policy 360 Solutions, Inc. may update this Cancellation / Refund Policy periodically. Any updated version will be posted on the website with a revised effective date. 9. Contact For cancellation, billing, or refund questions, contact: 360 Solutions, Inc. Email: support@360aifs.com Website: 360aifs.com For Network Solutions, create a new page named Cancellation / Refund Policy, keep it hidden from the main menu, paste this into a regular Text element, and then link the footer text Cancellation / Refund Policy to that page.