Cancellation / Refund Policy

Cancellation / Refund Policy

Effective Date: September 15, 2026

This Cancellation / Refund Policy applies to monthly subscriptions for 360AIFS Professional Financial Reporting, provided by 360 Solutions, Inc.

1. Monthly Subscriptions

360AIFS subscriptions are currently offered on a monthly recurring basis.

Subscription fees are charged according to the plan selected at checkout and will continue to renew monthly until canceled.

Customers may cancel their subscription at any time.

2. Cancellation

Customers may cancel their subscription at any time.

If cancellation is requested within seven (7) calendar days of the original subscription purchase date, the customer may also be eligible for a refund under Section 3 of this policy.

If cancellation is requested after the seven-day refund period, the subscription will remain active through the end of the current paid monthly billing period and will not renew for the following month.

Cancellation after the seven-day refund period does not result in a prorated refund for unused days remaining in the current billing period.

3. Refunds

Customers may request a refund of their initial monthly subscription payment if the cancellation and refund request is received within seven (7) calendar days of the original subscription purchase date.

If an eligible request is received within that seven-day period, 360 Solutions, Inc. will issue a refund of the applicable monthly subscription charge.

After the seven-day refund period has expired, subscription charges are non-refundable. However, customers may still cancel their subscription at any time.

When a cancellation request is received after the seven-day refund period, the subscription will remain active through the end of the current paid monthly billing period and no further recurring charges will be made.

Refunds, when approved, will generally be returned to the original payment method, subject to payment processor and financial institution processing times.

4. Duplicate or Incorrect Charges

If a customer believes they were charged incorrectly, charged more than once, or billed after cancellation, they should contact 360 Solutions, Inc. promptly so the charge can be investigated.

Verified duplicate or incorrect charges may be refunded regardless of the standard seven-day refund period, where appropriate.

Approved corrections or refunds will generally be returned to the original payment method.

5. Subscription Access After Refund

If a full refund is issued for the initial subscription payment, access to the associated 360AIFS subscription and licensed functionality may be terminated upon processing of the refund.

Customers are responsible for retaining any locally stored files or reports they wish to keep.

6. Failed or Reversed Payments

If a subscription payment fails, is reversed, disputed, or otherwise remains unpaid, access to paid 360AIFS functionality may be limited, suspended, or terminated.

Additional payment attempts may be made in accordance with the applicable payment processor's billing procedures.

7. Payment Processor

Payments and refunds may be processed through third-party payment processors such as Stripe.

360 Solutions, Inc. does not control the amount of time required for an approved refund to appear in a customer's account after it has been submitted to the payment processor.

Processing times may depend on the payment processor, card issuer, bank, or other financial institution.

8. Charge Disputes

If you believe a charge is incorrect, please contact us before initiating a chargeback or payment dispute so that we have an opportunity to review and resolve the matter.

Nothing in this section limits any legal rights available to the customer.

9. Future Annual Plans

360 Solutions, Inc. may offer annual or other subscription billing options in the future.

Any cancellation and refund terms applicable to future annual or alternative subscription plans will be disclosed before those plans are offered.

10. Changes to This Policy

360 Solutions, Inc. may update this Cancellation / Refund Policy from time to time.

Any updated version will be posted on the 360AIFS website with a revised effective date.

Changes will not retroactively reduce rights that have already accrued under applicable law or an existing purchase.

11. Contact Us

Questions, cancellation requests, or refund requests may be directed to:

360 Solutions, Inc.
360AIFS Professional Financial Reporting
Email: support@360aifs.com
Website: 360aifs.com﻿
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